I do a bit of writing for email marketing campaigns and thusly, I follow the musings of Ben Settle, email marketing rockstar.
He sends a daily email to his list with information about all things marketing, but specifically as they relate to email. Some email subject lines from the past: “Who wins the fist fight: copywriters or marketers?,” “Best emotion to sell to in emails,” and “Shy bladder at the keyboard” to name a very few.
Today’s email was entitled: “How to profit from typos.”
Perfect timing considering yesterday’s post.
With Ben’s permission, I’ve copied his email below:
Amber,
A new reader slaps the spelling cuffs on me:
“Your site looks great, but you have put there, instead of their in
your first paragraph and it creates a poor impression. Just thought
you’d like to know
“
I must be losing my touch if you only saw one.
You see, not all typos are bad.
In some cases, they serve a valuable purpose.
Here’s what I mean:
First, if someone decided not to buy something from me or hire me
(actually, I’m not for hire, but still…) because of a misspelling
or whatever then I’m delighted — that person would almost certainly
be a big pain in the gluteus assimus to deal with.
(If I sold proof-reading services, that’d be the exception…)
Secondly:
I rarely care about spelling or grammar.
At least, in emails.
In fact, I often purposely leave misspelled words intact.
Why?
Because as Dan Kennedy and email Grand Puba Matt Furey say: “Money
is attracted to speed” — and spending time fixing little
grammer/spelling erros (hehe I misspelled those words on purpose)
is a waste of time when 99.9% of people simply won’t care or notice
anyway.
More:
This’ll REALLY freak ye olde spelling police out.
But in another market (weight loss) I send first drafts.
By that I mean…
I crank the email out (usually in about 4-5 minutes) and then let
‘er rip. No editing (unless the URL is wrong) or even thinking
about it.
Just sit, pound, send.
And it doesn’t hurt sales at all.
I’ve noticed it even HELPS sales sometimes.
That’s probably why old school copywriters used to purposely
misspell things in their ads
It made their letters look genuine.
Like personal letters.
And not “sales pitches.”
OK, enough.
For more contrarian email training, go to:
http://www.EmailPlayers.com
Ben Settle
Ben Settle
Marketing Specialist
Settle, LLC
www.BenSettle.com
Copyrighted & published by Settle, LLC.
All rights reserved.
Settle, LLC | P.O. Box 866 | Long Beach, WA 98631
A few posters to my previous post agree that spending too much time correcting errors is wasteful and unnecessary; keeping up with the speed of business being more important.
Really?
Typos actually helping sales?! (Gasp! Grammar Guardians, cover your eyes!)
I never thought so, but then again, maybe I’m missing out on millions when I refer to Grammar Girl and The Elements of Style for some of my copy.
Well, Ben Settle hath spoken.
What dost thou sayeth to that?